Return Policy 💌
Thanks so much for shopping with Juicy Vintage DE! Every piece in our shop is vintage and one-of-a-kind, which means:
All Sales Are Final
Because of the unique nature of vintage, we don’t accept returns, exchanges, or cancellations. Each item is sold “as is.”Vintage Character
Our pieces often have a story — little signs of wear, fading, or quirks that make them special. We do our best to describe and photograph everything clearly, so you know exactly what you’re getting.Sizing & Fit
Vintage sizing can be tricky! We always list measurements, so we recommend comparing them with something you already own for the best fit otherwise ask us for more precise measurements.Need More Info? Just Ask!
We’re always happy to answer questions, send extra photos, or chat about details before you buy. You can reach us anytime at juicyvintage@mail.com or send us a DM on Instagram.If Something Goes Wrong
While we can’t take returns, if your order arrives damaged, please email us within 48 hours with photos of the item and packaging so we can help you file a claim with the shipping carrier.Don’t hesitate to reach out — we’re always just a message away.
Shipping Policy
We currently ship within the EU and Switzerland only.
Rates:
Germany: 5€
EU (outside Germany): 15€
Switzerland: 25€
Processing Time
Orders are usually packed and shipped within 2–3 business days. You’ll receive a confirmation once your package is on its way.
Delivery Times
Shipping times vary by country and carrier, but most orders arrive within 3–10 business days after dispatch.
Customs & Duties (Switzerland)
For orders going to Switzerland, please note that customs fees, import taxes, or duties may apply. These are the buyer’s responsibility.
Sustainable Shipping
Whenever possible, we use recycled or eco-friendly packaging — your order might come in a reused box, but always safely packed with love.